Customer Service Training Program
July 14, 2010 - 8:05 am
http://www.telephonedoctor.com/
THE SERVICE MENTALITY
Apart from the actual skills and techniques, why is it that some people seem like ‘naturals’ when it comes to providing great service? This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service.
Part of the Telephone Doctor Complete DVD Training Library Series – to preview dozens of training courses please visit http://www.telephonedoctor.com
Duration : 0:6:59
[youtube 0FETHWK4PZ0]