Customer focus and call-centre disasters. Customer relationship, retention and recruitment. Customer loyalty and service. Management training video – conference keynote speaker
May 23, 2010 - 2:01 am
http://www.globalchange.com Call-centre disasters and why customer relationship management is often destroyed by robot answering machines. Reality check. Keeping customer focus. Customer relations. Building customer loyalty and improving customer retention programmes with better customer satisfaction scores. What clients want is better service and after sales support. Industry and manufacturing customer loyalty. Retail and online customers need better staff training. Win customers and improve market share with simple leadership strategies focussed on customer needs. Conference keynote speaker and Futurist Dr Patrick Dixon.
Duration : 0:3:18
http://www.globalchange.com Motivation and leadership. Motivating teams. How to make things happen – change management, motivating people, leadership styles – motivational speech by Patrick Dixon. Strategy, teams, leadership styles, motivation at work, business success. Transformation. Why motivation is such a key success issue in business. Keys to better motivation at work. Why motivational leadership leads to transformation and achieving business objectives. increasing shareholder value and bottom line profit. Secrets of great leaders. Case studies in successful leadership at work. Making a difference. Corporate and social responsibility. Patrick Dixon video on future trends and motivation – Conference keynote speaker.How to make things happen in Business. Connect with passion, keys to motivation, leadership and change management in business. Managing uncertainty with rapid change. Leadership styles. Why people get out of bed in the morning. How to motivate teams at work to do great things. Business management. Secret of leadership and ultimate leadership speech. Business ethics and values in corporations. Secrets of business success and increased productivity. Cutting costs. Increasing output. Adding shareholder value. Sustainable business success. Work life balance and lessons from non profits / volunteering. Why building a better world is such a powerful motivation. Lecture by Dr Patrick Dixon for MTN, author of Building a Better Business, Futurewise and conference speaker.Motivation at work. Leadership. Leadership purpose, aims, strategy and objectives. Profits and profitability. Motivation to succeed and secrets of business success. Productivity and efficiency key. Workplace morale. Team dynamics and leadership styles. Business mission and vision. Business values and office culture.
http://www.globalchange.com Motivation at work. Leadership styles and how to lead teams. Motivational leadership, recruitment, retention and winning war for talent. Change management tools for business leaders. Motivate people to action. Psychology of leading people. How to make people follow you. How to make things happen in Business. Connect with passion, keys to motivation, leadership and change management in business. Managing uncertainty with rapid change. Leadership styles. Why people get out of bed in the morning. How to motivate teams at work to do great things. Business management. Secret of leadership and ultimate leadership speech. Business ethics and values in corporations. Secrets of business success and increased productivity. Cutting costs. Increasing output. Adding shareholder value. Sustainable business success. Work life balance and lessons from non profits / volunteering. Why building a better world is such a powerful motivation. Lecture by Dr Patrick Dixon for MTN, author of Building a Better Business, Futurewise and conference speaker.Motivation at work. Leadership. Leadership purpose, aims, strategy and objectives. Profits and profitability. Motivation to succeed and secrets of business success. Productivity and efficiency key. Workplace morale. Team dynamics and leadership styles. Business mission and vision. Business values and office culture. Leadership purpose, aims, strategy and objectives. Profits and profitability. Motivation to succeed and secrets of business success. Productivity and efficiency key. Workplace morale. Team dynamics and leadership styles. Business mission and vision. Business values and office culture. Conference keynote speaker and Futurist Dr Patrick Dixon.
Patrick Dixon ranked one of world’s 20 most influential business thinkers alive today (Thinkers 50 2005) http://www.globalchange.com Great events change people: 4,500 event organisers(MPI. Keynote conference speaker (MPI).Future corporate events: motivational leadership programmes, executive education, team development, seminars, workshops, groups, forums, think tanks, team building exercises and client events. Effective management depends on great communication of leadership vision, mission and strategy. Conference organisation and event planning. Great leadership speeches, motivational tools for team leadership, and how to communicate with large audiences. Change management, business transformation and vision building. Video by keynote conference speaker and Futurist Patrick Dixon. How to motivate business leaders for high performance, profitability and shareholder value. Industry trends for successful events in banking, insurance, retail, manufacturing, services, marketing, aviation, travel, transport, tourism, government and non profit organisations, energy, food and drink, IT and communications and other sectors. Secrets of successful corporate events, and how to give a great, inspiring, uplifting, encouraging, powerful CEO keynote speech. Effective programme development and manager training. Work-life balance and workplace motivation, leadership styles. Why staging, lighting, theatre and performance really matter in successful corporate events. Videoconferencing, virtual teams, virtual working and virtual organisations why most people do not like videoconferencing and how to make video interviews or presentations work in conference programmes. How to create and deliver great lectures using powerpoint and other technology. Innovation and creativity in conference planning or business school programmes. Impact of global warming, climate change and energy prices on demand for corporate events, corporate travel and event location. Secrets of great event production, staging and use of multimedia.